Shipping policy

Last updated: October 22, 2026

Order processing

Orders are scheduled for dispatch on the next business day. Processing time is separate from the transit times below.

Shipping rates and estimated transit times

  • Standard: US$12.00; estimated transit time of 8–15 business days after dispatch.
  • Express: US$25.00; estimated transit time of 5–8 business days after dispatch.
  • Free shipping: Standard and Express shipping are free on eligible orders of US$150.00 or more.

Available shipping services, eligibility for free shipping, final shipping charges and estimated delivery dates are displayed at checkout for your delivery address and selected shipping method.

Delivery destinations and estimates

We deliver to the countries and regions available at checkout. If no delivery method is available for your address, please contact us before placing an order.

Delivery dates are estimates. Carrier disruption, customs processing and public holidays may affect delivery times. If your order is delayed, lost or arrives damaged, contact us with your order number so we can investigate and help resolve the issue.

Address changes

Please check your delivery address before completing your order. If you notice an error, contact us as soon as possible. Address changes depend on the status of your order and the carrier.

Contact us

For questions about shipping or delivery, please use our Contact page and include your order number if you have already placed an order.